E-Commerce Sales & Operations Lead

Singapore (Remote possible)

SGD2,500 - 3,200/month

Full-Time

1 - 3 years of experience

Job description for E-Commerce Sales & Operations Lead at Sachi Skin

We are a newly launched start up that is growing rapidly.
We are looking for an analytical self-starter who is excited by growth, has a great learning attitude, who is not afraid to try, learn and to re-do to join our small but growing team. As the Sales and Operations Lead you will lead efforts to grow and support the Sachi Skin Business through effective management of e-commerce sales and operations activities. Through operational excellence, reaching sales goals, effectively managing supply, demand, production inventory management and new product introductions you will reach business and growth goals. As our sales and operations lead, you will be working closely with the CEO to expand and support growth.
Your Main Responsibilities
You will be responsible for key supply chain drivers, including sales, marketing, supply/demand management, production, inventory management, and new product introduction.
Responsible for handling  e-commerce  and channel partner sales to ensure smooth fulfillment.
Proposing and executing operational activities and systems for improvement to reach business objectives
Managing email/message enquiries from customers and partners with empathy.
Designing and implementing operations policies and procedures.
Building key operations partners, logistics and fulfillment services for sales capture.
Monthly reporting, sales forecasting, budgeting, inventory/ raw material management
E-commerce growth analysis, google analytics and other metric analysis- with exceptional report writing and analytics skills.
Analyzing market trends and developing key insights  for business growth
Reviewing systems for operational improvement
Building and onboard new wholesale and retail accounts.
Strong understanding of customer segmentation and how to address different needs of each consumer base.
Support marketing, social media and new product launch efforts.
Work closely with the marketing team to execute marketing campaigns
Skills and Attributes
Self motivated, self- starter and highly driven
​​Strong analytical background is a must with ability to spot/leverage insights,
drive creative problem-solving,  analysis and reporting as well as being able to present one's findings/data in a clear and coherent manner.
Strong project management skills required with the ability to prioritize is essential,
3+ years experience in ecommerce is not mandatory but an added advantage
Conduct all activities with the highest of integrity, attention to detail and diligence
Well-organized with excellent team working, communication and interpersonal skills
Exceptional command of written and spoken English
Uni or post-grad students looking to fast track to a managerial role.
Independent thinking and unafraid to raise questions.
Enthusiastic about beauty, skin, lifestyle, wellbeing, emotional well being and mental health.