E-Commerce Operations

PT. Seahub Media Indonesia

Company prefers not to disclose

Operations & Customer Service E-Commerce Operations

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

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PT. Seahub Media Indonesia

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Public Speaking

E-Commerce Operations

Communication Skills

Teamwork

Presentation Skills

Job Benefits

Work Insurance

Career Path

Free Meals

Job description for E-Commerce Operations at PT. Seahub Media Indonesia

Deskripsi Pekerjaan

Mengelola operasional harian aplikasi dan e-commerce.
Mengelola kampanye, promosi, voucher, banner, landing page, dan notifikasi.
Memantau fitur aplikasi, alur transaksi, cashback, dan aktivitas pengguna.
Mengidentifikasi dan menindaklanjuti bug/masalah aplikasi bersama tim Produk & IT.
Memantau DAU, GMV, transaksi, konversi, retensi, dan kinerja kampanye.
Menyusun laporan operasional dan kampanye.
Mengoordinasikan tim lintas fungsi untuk memastikan kampanye/fitur berjalan sesuai jadwal.
Mengidentifikasi masalah operasional dan mengusulkan perbaikan.

Spesifikasi Pekerjaan

Pengalaman 1–3 tahun di bidang Operasional Aplikasi / Operasional E-commerce / Marketplace / Operasional Produk.
Memahami aplikasi seluler dan platform e-commerce.
Memahami kampanye, promosi, transaksi, cashback, dan perjalanan pengguna (user journey).
Memiliki kemampuan koordinasi, pemecahan masalah, dan tindak lanjut (follow-up) yang kuat.
Terbiasa bekerja dengan data, dasbor, serta Excel/Google Sheets.
Mampu bekerja dalam lingkungan yang dinamis dan cepat, berorientasi pada detail, serta proaktif.

Interview process

PT. Seahub Media Indonesia

Media Production

51 - 200 employees

SEAHUB MEDIA is a marketing agency that provides integrated marketing solutions through platforms such as TikTok, Shopee, Tokopedia, Lazada, and more for global brands. Headquartered in Indonesia, Seahub Media operates over 60 live-streaming studios and collaborates with more than 2,000 local content creators across the country. Their services extend to Indonesia, Malaysia, Singapore, and several other countries.

The company’s strategic focus is on e-commerce platforms, with a commitment to building partnerships through recruitment, strategic collaborations, and signing contracts with KOLs/KOCs. Seahub Media leverages its strengths in live-streaming expertise and broadcasting capabilities in Indonesia while integrating payment services, logistics, warehousing, customer service, operations, and government resources to provide effective support for global brands on e-commerce platforms.

Within just one year of development, Seahub Media has become a leading MCN in Indonesia, ranking TOP 1 on TikTok and TOP 5 on Shopee. The company is dedicated to providing a high-quality work platform, strong growth opportunities, limitless career development, and an outstanding work environment for its employees. Their vision is to grow together, gather resources, share success, and achieve greatness collectively.

Office address

Jl. Pluit Samudra V No.2, Penjaringan - North Jakarta

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