E-Commerce CS & Marketing Intern
IDR3,000,000 - 4,000,000/Month
Customer Service
Full-Time · On-site
This job was closed
Job Requirements
On-site
Minimum Bachelor’s Degree
20-25 years old
Male only
This job post is managed by
Online 14 days ago
Skills
Job description for E-Commerce CS & Marketing Intern at PT. Tiaria Hati Bahagia
Job Descriptions
- Menangani pertanyaan pelanggan melalui telepon, email, atau media sosial dengan sopan dan profesional.
- Menyelesaikan masalah pelanggan dengan cepat dan efisien.
- Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.
- Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.
- Melakukan tugas administratif terkait layanan pelanggan.
- Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.
Job Requirements
- Pendidikan minimal SMA atau setara.
- Pengalaman kerja sebagai petugas layanan pelanggan atau posisi serupa diutamakan.
- Kemampuan komunikasi yang baik dan ramah dalam berinteraksi dengan pelanggan.
- Pelayanan pelanggan yang orientasi pada kepuasan pelanggan.
- Kemampuan dalam menyelesaikan masalah.
- Pemahaman dasar tentang produk atau layanan perusahaan.
About the company
TIARIA is a rapidly growing jewelry company serving Indonesia wedding ring, engagement ring and high jewelry market.. Tiaria focus on the diamond trading and cutting, 3D jewelry design and manufacture.
Tiaria main business:
1. 3D design and 3D printing. Tiaria has cover best technology for high jewelry making and mold in Indonesia.
2. Tiaria provide excellent wedding rings and engagement rings through low cost channel of internet sales, which 30% cheaper than Indonesia shopping mall. By the high quality and low price, Tiaria won a lot of market share.
3. Tiaria design south sea pearl into beautiful jewelry and export to U.S and Europe.
4. Tiaria branch office in Tanzania(East Africa) focus on the diamond trading and rough gemstone trading.
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