Division Manager Operation

PT Cetro Tama Indonesia (Cetrofarm) is an agribusiness company engaged in the supply chain and distribution of fresh agricultural products. We work with farming partners and business partners to deliver quality fresh produce to modern retail and other business channels.

As our business continues to grow, we are looking for an experienced and driven Division Manager Operations to lead and strengthen our operational management across West Java, Central Java, and East Java.

Job Description

The Division Manager Operations will be responsible for overseeing the company's overall operational performance across three regional areas, ensuring operational excellence, effective team management, and continuous business improvement.

This position will work directly with the Director and play an important role in translating business strategies into effective operational execution.

Key Responsibilities

1. Operational Management

• Oversee daily operations across West Java, Central Java, and East Java.
• Ensure all operational activities are executed according to company targets, policies, and SOPs.
• Monitor operational performance and ensure effective coordination across all regional teams.

2. Performance Monitoring & Control

• Establish and monitor operational KPIs and performance dashboards.
• Review daily, weekly, and monthly operational reports.
• Identify operational gaps, analyze root causes, and ensure timely corrective actions.

3. People & Team Management

• Lead, supervise, and develop regional senior staff and their respective teams.
• Build a culture of accountability, discipline, and performance orientation.
• Ensure clear responsibilities and effective communication across all operational levels.

4. Business Process Improvement

• Evaluate existing operational processes and identify opportunities for improvement.
• Develop more effective systems, workflows, and standard operating procedures.
• Improve operational efficiency, productivity, and cost effectiveness.

5. Strategic & Business Support

• Work closely with the Director in developing and implementing business strategies.
• Provide business insights, operational analysis, and recommendations for decision-making.
• Identify opportunities and potential risks that may affect business performance and growth.

Requirements

• Bachelor's degree in Industrial Engineering, Business Management, Agribusiness, Supply Chain Management, or related fields.
• Minimum 5–8 years of professional experience, with at least 2–3 years in a managerial or leadership position.
• Experience managing multi-branch, multi-area, or multi-location operations is highly preferred.
• Experience in FMCG, retail, distribution, logistics, agribusiness, or food supply chain industries is an advantage.
• Strong leadership, analytical thinking, and problem-solving skills.
• Excellent planning, organizing, and decision-making abilities.
• Able to manage teams, monitor performance, and drive operational improvements.
• Proficient in Microsoft Excel or Google Sheets and familiar with operational reporting and performance dashboards.
• Strong communication and interpersonal skills.
• Willing to travel regularly to regional operational locations.