desk collection

PT. TOTAL MITRA TEKNOLOGI

Rp2,000,000 - 2,500,000/Month · Bonus of Rp500,000 - 3,000,000/month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

This job was closed

Job Requirements

On-site

Minimum Senior/Vocational High School

19-34 years old

Skills

Call Center

Customer Service

Problem Solving

Communication Skills

Job Benefits

Transport Money

Sales Commission

Training/Certification

This job post is managed by

admin tmt

Job description for desk collection at PT. TOTAL MITRA TEKNOLOGI

Menghubungi Nasabah (Telepon/Chat): Melakukan penagihan langsung melalui telepon, WhatsApp, atau email kepada nasabah yang menunggak 1 hingga 180 hari.

Mengingatkan Jatuh Tempo: Memberikan pengingat (reminder) sebelum atau saat tanggal jatuh tempo pembayaran.

Negosiasi Pembayaran: Mencari solusi pembayaran terbaik bagi nasabah yang mengalami kendala, seperti restrukturisasi atau perpanjangan tenggat waktu.

Verifikasi Data Nasabah: Memeriksa dan memperbarui data nasabah untuk memastikan informasi penagihan akurat.

PT. TOTAL MITRA TEKNOLOGI

11 - 50 employees

Office address

Jl. Sufelir No.10 Kel. Tulusrejo Kec. Lowokwaru Kota Malang

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