Job description for Desk Collection Officer at MITRA KOLEKSI MANDIRI
- Collect payments from the customers via Phone Calls
- Keep tracking of assigned account to identify outstanding debt
- Negotiate pay-off deadlines or payment plan
- Investigate and resolve discrepancies while also create trust relationship with debtors when possible to avoid future issues
- Take the initiative to make collection strategies
- Doing work based on company and collection regulations
- Will be able to Achieve the KPI for personal performance and team
- Make activity report and regulary report to Team Leader
