Desk Collection (A)

PT Danamas Insan Kreasi Andalan (PT DIKA)

Rp3,500,000 - 3,800,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

Less than a year of experience

This job post is managed by

Recruiter PT DIKA

Premium Employer

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

18-35 years old

Skills

Help Desk

Communication Skills

Problem Solving

Customer Relationship Management

Customer Support

Customer Service

Outbound Call

Call Center

Job Benefits

Jaminan Kematian (JKM)

Jaminan Kecelakaan Kerja (JKK)

Perform Bonus

Job description for Desk Collection (A) at PT Danamas Insan Kreasi Andalan (PT DIKA)

Melakukan penagihan kepada nasabah melalui telepon, email, atau pesan teks

Mengecek akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan

Menegosiasikan tenggat waktu pembayaran atau rencana pembayaran nasabah

Memberikan informasi tentang cara membayar tagihan

Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader

Mencatat percakapan atau informasi yang diberikan pelanggan saat melakukan panggilan telepon

PT Danamas Insan Kreasi Andalan (PT DIKA)

Outsourcing/Offshoring

11 - 50 employees

One Stop Outsourcing Solution

Office address

Jl. Matraman Raya No.14-16, Kb. Manggis, Kec. Matraman, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13150

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