Job description for Data Analis (CRM) at PT Karsa Omni Teknologi Adicipta
We’re looking for a CRM Data Analyst who can decode customer data and communicate insights that drive decisions. If you’re someone who thrives on transforming raw data into actionable CRM strategies—and can articulate those insights clearly to stakeholders—this is your moment to shine.
What You’ll Do:
✅ Analyze Customer Data : Dive deep into CRM platforms (e.g., Salesforce, HubSpot) to uncover trends, segment audiences, and optimize campaigns.
✅ Tell Data-Driven Stories : Translate complex analytics into clear, compelling narratives that guide marketing, sales, and customer success teams.
✅ Optimize Campaigns : Use data to improve email open rates, conversion funnels, and customer retention strategies.
✅ Collaborate Across Teams : Partner with marketing, sales, and product teams to align data insights with business goals.
✅ Own Metrics & Reporting : Build dashboards, track KPIs, and provide actionable recommendations to leadership.
Who You Are:
✅ CRM Expert : Proficient in tools like Salesforce, HubSpot, or similar platforms.
✅ Analytical Mindset : Skilled in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
✅ Communication Pro : You don’t just analyze data—you explain it in a way that inspires action.
✅ Problem Solver : You see patterns others miss and turn them into opportunities.
✅ Detail-Oriented : You ensure accuracy and clarity in every report and recommendation.
