Job benefits

  • Team-building events

    Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.

  • Workstation assistance

    In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.

  • Stock option

    We generally give this to our loyal employees who serve the organisation for a certain specified period of time. Eligible employees are offered to buy our Company's shares at a discounted price.

  • Insurance

    Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.

This job post is managed by

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Last active 2 days ago

Skills

Job description for Customer Support at Airpaz.com

Respond to customer queries in a timely and accurate way
Identify customer needs and guide customers by using particular features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Monitor customer complaints on social media and reach out to provide assistance
Inform customers on any new features and its functions
Conduct after sales services
Follow up with customers to ensure their technical issues are resolved
About the company
Airpaz.com
Airpaz.com
51 - 200 employees
Office address
Gold Coast Office, PIK, North Jakarta

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Glints Asia Pacific

Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.

Layanan Pengaduan Konsumen

Company Address: Jl. Hang Lekiu KM. 2 Teluk Mata Ikan, Desa/Kelurahan Sambau, Kec. Nongsa, Kota Batam, Provinsi Kepulauan Riau, Kode Pos: 29465

E-mail Address: [email protected]

DIREKTORAT JENDERAL PERLINDUNGAN KONSUMEN DAN TERTIB NIAGA KEMENTERIAN PERDAGANGAN REPUBLIK INDONESIA Nomor Kontak WhatsApp : 0853-1111-1010

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