Customer Support - Yogyakarta (Remote)
Job Requirements
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Skills
Job description for Customer Support - Yogyakarta (Remote) at Digitravel
Requirement :
- D3/S1 with IT major will be priority
- good communication skill
- good logical thinking
- good typing and languange
- multi tasking capability
- able handling costumers complain through technical solution
- advance knowledge in operating Android and Iphone
- advance knowledge in technology and telecomunication mobile Sim and eSIM
- fluent in English will be an advantage
- Able in shifting
Main job desk :
- doing activation modem
- as main helpdesk to handle complaints, question, give solution with technical guide and sales service
- responsible to fast respons for handling every incoming chat, email that come in
- make report and tracking costumers complaints and solutions
About Digitravel
DigiTravel is a leading AI-powered travel-tech brand, designed to make international travel seamless, smarter, and more connected. As a trusted provider of global eSIM solutions, DigiTravel ensures travelers stay online effortlessly in over 160 ++ countries—without the hassle of physical SIM cards.
Why Join Us?
At DigiTravel, we’re building the future of smart travel technology. As part of our growing team, you’ll be working with passionate professionals in tech, travel, and digital innovation, creating solutions that redefine global mobility.
Follow us on Instagram: @digitravel.id
Jl. Bambu Duri 2 No.3b, RT.12/RW.6, Pd. Bambu, Kec. Duren Sawit, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13430
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