Job Requirements
This job post is managed by
Skills
Job description for Customer Support Supervisor at Djoin
- Manage customer support schedule
- Controlling Issue Handling Process / customer support tickets
- Evaluating and optimizing Customer support performance
- Planning and analyzing the needs of the team
- Create and inform periodic reports to the Head Of Support
- Ensuring and monitoring the level of customer satisfaction
- Minimum S1 Education
- Have experience as a Supervisor for at least 1 year
- Have a willingness to learn new things
- Having good communication skills
- Thorough and able to work in detail
- Have the ability to manage a good team
- Having an understanding of cooperatives and other financial institutions is an additional point
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More