Customer Support Specialist
IDR5,000,000 - 6,500,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
21-30 years old
Skills
Customer Support
English Language
CRM
This job post is managed by
YK
Yoshie Kobayashi
Online yesterday
Job description for Customer Support Specialist at Senri Ltd. (africa Incubator Ltd.)
Company Description
SENRI (PT SENRI Teknologi Indonesia), we are startup company from Japan who leads SalesForce Automation solutions in Asia and Africa. Our commitment is to support businesses in transitioning to automated systems, allowing teams to focus on revenue generation by eliminating manual tasks. Located in Jakarta, Indonesia, our solutions streamline operations to enhance sales productivity and customer satisfaction.
Role Description
This is a full-time on-site role for a Customer Support Specialist at SENRI Indonesia in Jakarta. The role initiates product onboarding, addressing technical issues, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot and resolve issues effectively.
As career path, this position is expected to be Account Manager who build long term relationship with our clients
Qualifications
- Min. 1 yrs work experience in equivalent roles in any industries
- Customer Support in relevant software ins a pluss
- Excellent communication skills in English / Indonesia
- Problem-solving abilities
About the company
SENRI Ltd. (Africa Incubator Ltd.) is an ICT company with extensive experience in mobile application development, and technology strategy. Headquarter and Development Centre in Tokyo, Japan. Branches in Kenya, Uganda, Nigeria and Indonesia.
Office address
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