Customer Support Representative

PT NETTOCYBER INDONESIA (VELO NETWORKS)

Rp4,400,000 - 5,750,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

This job post is managed by

Diva Fahira

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

18-30 years old

Male only

Job Benefits

Health Insurance

Work Insurance

THR

Near Public Transport

Transport Money

Job description for Customer Support Representative at PT NETTOCYBER INDONESIA (VELO NETWORKS)

Kualifikasi

Minimum education: Vocational High School (SMK) in Computer and Network Engineering
Minimum 1 year of experience as an Customer Support (Technical)

Requirements

Handling customer complaints report by Whatsapp, Email and Phone
Create/Closed troubleshooting ticket by system on Reach/Odoo
Create/Closed maintenance ticket and announce to customer by email and whatsapp
Reporting (ticket daily, monthly and yearly)
Identified customer complaints
Collect and update customer database

Interview process

PT NETTOCYBER INDONESIA (VELO NETWORKS)

Information Technology and Services

51 - 200 employees

Didirikan pada tahun 2001 sebagai Perusahaan Join Venture Investasi Asing bersama dengan Perusahaan Korea Fokus terhadap penyediaan solusi ICT dalam satu atap bagi perusahaan bisnis dengan portofolio layanan untuk layanan jaringan, pusat data dan layanan.

Office address

Rajawali Place 6th Floor, Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan

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Network Engineer

Rp 5-5.5Mio

Premium Employer

Full-Time

3–5 years

Minimum Senior/Vocational High School

PT NETTOCYBER INDONESIA (VELO NETWORKS)

Jakarta Selatan, DKI Jakarta