Job description for Customer Support Officer at I Can Read Semarang
For Placement Centre I Can Read Semarang
Responsibilities:
- Assist the Centre Manager in managing the daily operations of the Learning Centre.
- Create a warm and comfortable environment for students and parents.
- Ensure safety and care of students.
- Schedule classes and optimize class schedules weekly.
- Attend, respond and manage customer enquiries and requests.
- Front desk and administrative duties.
- Help Centre Manager with Sales and enrolments.
Requirements:
- Candidate should possess at least a diploma.
- Candidate should have a minimum of 1-year relevant work experience in Sales.
- Fresh graduates will also be considered.
- Must be able to meet sales KPI.
- Preferable experience includes but is not limited to Education Centers, Sales, Customer Service, Retail, Food and Beverage.
- Must love children.
- Candidate should possess a cheerful disposition and excellent communication skills at all levels.
- Good English skills.
- Computer and MS Office proficient.
- Must be willing to work retail hours (i.e. Saturday) with two off days.
