Customer Success Intern
Company prefers not to disclose
Internship · On-site
Minimum Associate Degree
Less than a year of experience
This job was closed
Job Requirements
On-site
Less than a year of experience
Minimum Associate Degree
18-25 years old
Skills
Customer Service
Marketing Communications
Digital Marketing
Customer Engagement
E-commerce
This job post is managed by
Tantri Novelin Utami
Online 10 hours ago
Job description for Customer Success Intern at HashEntertainment
Job Descriptions:
- Listing Inbound and Outbound clients
- Drive a ‘customer first approach’ to inbound and outbound management
- Be the front line of the company by responding to customers requests, questions, or concerns via live chats, originating from overseas clients
- Provide customers about product and service Information
- Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services
Requirements:
- Proven experience in customer success or customer operation, or a related field would be preferred
- Experience in responding to customer queries in a timely and accurate way, via phone, email, or chat.
- Customer orientation and ability to adapt/respond to different types of characters
- Deep understanding of customers concerns and thoughts, in terms of the use of products and customer experiences
- An approachable, open-minded personality with great interpersonal and communication skill
Working Setting: Hybrid (WFO 3 times a week)
About the company
Started in September 2017, HashEntertainment Group has transformed the business from the best influencer marketing solution into all-around Entertainment Company in less than 1 year. From representing cool talents, HashEntertainment Group envisions to debut Music Video and shows.
Office address
Jl. Anggrek Neli Murni No. 3C, RT.16/RW.1, Kemanggisan, Kec. Palmerah, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11480Company gallery
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