Customer Succes
IDR100,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
Skills
Customer Service
Customer Relations
Teamwork
Customer Support
Communication Skills
This job post is managed by
PT Helloilmare Restorasi Indonesia
Job description for Customer Succes at PT Helloilmare Restorasi Indonesia
Responsibilities :
- Handle Customer inquiries via Email and Social Media
- Providing Customers with Product and Service Information
- Identifying and Escalating Priority Issues
- Document all Call Information based on SOP
- Updating Customer Data on the Computer
- Conduct Customer Surveys to Ascertain Customer Service Levels
- Qualification :
- Excellent verbal and written communication.
- Ability to delegate efficiently.
- Have experience as Customer Succes(preferrable have a background hospitality and customer serice)
- Minimum bachelor's degree in related field.
- Have a good communication skill
- Have a good problem solving skill
- Goal oriented and able to work under pressure
About the company
Helloilmare is dedicated to connecting customers with the nearest upholsterer, focusing on reducing big furniture waste. By providing fast and professional furniture service, we aim to cater to everyone's needs while promoting sustainability in the furniture industry. Our commitment to reducing furniture waste not only benefits the environment but also ensures that our customers receive high-quality, eco-friendly services.
Office address
Jl PLN Raya no 52A Cinere Gandul.
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