Customer Service

PT Artha Jaya Mas

Rp2,000,000 - 2,500,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

20-22 years old

Female only

Skills

Call Center

Help Desk

Customer Service

Problem Solving

Customer Support

Customer Relationship Management

Communication Skills

Job Benefits

Career Path

THR

Work Insurance

Perform Bonus

Health Insurance

This job post is managed by

PT Artha Jaya Mas

Job description for Customer Service at PT Artha Jaya Mas

Kualifikasi:

Pendidikan minimal D3/S1 semua jurusan.
Memiliki kemampuan komunikasi lisan dan tulisan yang baik, ramah, jelas, dan profesional.
Memiliki empati tinggi, serta mampu menangani keluhan pelanggan dengan baik.
Memiliki kemampuan problem solving yang baik.
Mampu mengoperasikan komputer, internet, dan aplikasi perkantoran dasar.

Tanggung Jawab:

Menjawab pertanyaan pelanggan serta memberikan informasi terkait produk dan layanan perusahaan melalui telepon, chat, email, atau tatap muka.
Membantu pelanggan dalam proses transaksi.
Menerima, menangani, dan menyelesaikan keluhan pelanggan secara profesional, sabar, dan solutif.
Membangun hubungan yang positif dengan pelanggan

PT Artha Jaya Mas

51 - 200 employees

PT. Artha Jaya Mas is a company engaged in the field of Retail Building Materials, Steel, until the Gypsum Board which has a large market share in Serang Banten and surrounding areas. We are working with more than 200 building materials companies for leading brands. We are looking for self-motivated, young, dynamic, and professional experience in tihs positions.

Office address

Jl. Ciwaru Raya, No 24, Cipare, Serang, 42117.

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