Customer Service

A&W Restaurants Indonesia

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

20-35 years old

Skills

Customer Relations

Customer Experience

Customer Service

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Job description for Customer Service at A&W Restaurants Indonesia

Job Requirements

Pendidikan min. SMA/SMK
Memiliki pengalaman di bidang customer service
Komunikatif dan memiliki interpersonal skill yang baik
Menguasai bahasa Inggris dengan baik (lisan dan tulisan)
Mampu mengoperasikan Ms.Office & Ms. Excel dengan baik
Familiar dengan Google Review, Sosial Media dan merchant
Bersedia kerja dihari Sabtu/Minggu/hari besar

Job Descriptions

Menjalin komunikasi yang baik dengan customer
Menjaga citra perusahaan dengan baik
Memberikan solusi di setiap kendala yang dihadapi customer dengan bahasa yang mudah dimengerti
Menjaga dan meningkatkan kepuasan customer dengan memberikan layanan yang baik
Handle customer melalui Media Sosial, Telpon (Inbound & Outbound), Live Chat.

A&W Restaurants Indonesia

Restaurants

1001 - 5000 employees

PT. Prima Usaha Era Mandiri is Indonesia’s leading Restaurant Company with over 230 stores, and still growing. Over 5000 employees help ensure our Restaurants operate effectively so our customers get the service and products they deserve. Our restaurant brand – A&W Restaurants – is one of the global leaders of QSR food category.

With positive working environment, we strive together as a team to achieve best results.

Office address

Jl. Fajar Aladin Jl. Teluk Gong Raya No.1, RT.10/RW.07, Pejagalan, Kecamatan Penjaringan, Jkt Utara, Daerah Khusus Ibukota Jakarta 14450

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