Rp1,000,000 - 2,000,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
3 - 5 years of experience
This job was closed

Job Requirements

On-site
3 - 5 years of experience
Minimum Senior/Vocational High School

Skills

Marketing Communications

Sales Strategy

Sales and Marketing

B2C Sales

Job Benefits

Laptop Provided

THR

This job post is managed by

F.
fomotoko .com

Job description for Customer Service at PT FOMO INOVASI TEKNOLOGI

JOB DESCRIPTION

  1. Melayani dan membalas chat customer (WhatsApp, marketplace, dll) dengan cepat & persuasif
  2. Menggali kebutuhan customer dan memberikan rekomendasi produk yang tepat
  3. Melakukan closing penjualan dari setiap leads yang masuk
  4. Follow up prospek yang belum closing
  5. Meningkatkan conversion rate & mencapai target penjualan harian/bulanan
  6. Input dan update data penjualan/customer
  7. Berkoordinasi dengan tim marketing & operasional terkait order

KUALIFIKASI

  1. Pengalaman minimal 1 tahun sebagai CS / Sales / Closing Specialist
  2. Terbiasa handle produk digital maupun fisik
  3. Punya kemampuan komunikasi & persuasi yang kuat
  4. Terbiasa bekerja dengan target & KPI (closing rate, revenue, dll)
  5. Fast response, teliti, dan tidak mudah menyerah
  6. Terbiasa menggunakan WhatsApp Business, CRM, atau marketplace
  7. WAJIB bersedia WFO (Work From Office) di Kabupaten Sumedang
  8. Nilai plus: pernah handle high ticket product / iklan (Meta Ads, marketplace ads, dll)

About the company
PT FOMO INOVASI TEKNOLOGI
11 - 50 employees

PT FOMO INOVASI TEKNOLOGI is a business engine that provides services and systems to support clients' business growth through using innovative approaches. PT FOMO INNOVASI TEKNOLOGI collaborates to understand client needs by offering technology and services such digital marketing, PPC advertising, order forms, marketplace management, R&D, analytics, and reporting.

Office address

Perumahan Parigi Indah Kavling DPRD Blok C No 17a, Ciwaruga, Kecamatan Parongpong, Kabupaten Bandung Barat, Jawa Barat

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