Job description for Customer Service at CORLEONE
CORLEONE is a dynamic and innovative company based in Pademangan, Jakarta Utara, DKI Jakarta, Indonesia, dedicated to delivering exceptional services and solutions to its clients. As we continue to grow and expand our operations, we are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is crucial in maintaining strong relationships with our customers and ensuring their needs are met with professionalism and care. We are looking for someone who is passionate about service and eager to contribute to a positive and supportive work environment.
The Customer Service Representative will be responsible for handling customer inquiries through various channels such as phone, email, and online platforms. They will provide accurate information about products and services, resolve customer issues efficiently, and ensure a high level of satisfaction. The role also involves maintaining detailed records of interactions, following up on unresolved matters, and collaborating with other departments to enhance the overall customer experience. Strong communication skills and the ability to multitask in a fast-paced environment are essential for success in this position.
We are seeking a female candidate who has a Bachelor's Degree and between 1 to 3 years of relevant experience. Proficiency in Problem Solving, Microsoft Excel, Customer Support, English Language, Leadership, Communication Skills, and E-commerce is required. Candidates should be organized, detail-oriented, and able to work both independently and as part of a team. We welcome individuals who are motivated, adaptable, and committed to providing outstanding service to our customers.
