Customer Service

Timur Raya Lestari

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Senior/Vocational High School

Less than a year of experience

This job post is managed by

Timur Raya Lestari Lestari

Premium Employer

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

19-27 years old

Male only

Job Benefits

Health Insurance

Work Insurance

Job description for Customer Service at Timur Raya Lestari

Uraian Pekerjaan:

Menerima dan memproses pesanan pelanggan melalui telepon, email, dan WhatsApp.
Menginput data pesanan pelanggan secara akurat.
Membuat invoice berdasarkan pesanan pelanggan.
Menangani pertanyaan, keluhan, dan komplain pelanggan serta melakukan tindak lanjut hingga selesai.
Memberikan pelayanan yang baik dan responsif untuk menjaga kepuasan pelanggan.

Kualifikasi:

Pendidikan minimal SMA/SMK sederajat.
Terbuka untuk lulusan baru yang memenuhi kualifikasi.
Memiliki pengalaman di bidang Customer Service menjadi nilai tambah.
Mampu berbahasa Inggris menjadi nilai tambah.
Mampu mengoperasikan Microsoft Office, terutama Microsoft Excel dan Word.
Memiliki kemampuan komunikasi, pemecahan masalah, Teliti, akurat dan bertanggung jawab.
Mampu menghandle complain customer.
Bersedia mengikuti jam kerja yang berlaku di bagian Customer Service.

Interview process

Timur Raya Lestari

Manufacturing

201 - 500 employees

Etablished in 1968, PT Timur Raya Lestari has now become one of the largest distributors of vision care and medical eye care products in Indonesia providing various selections of products, which we strictly select from only world-class manufacturers/ suppliers with proven track record such as NIKON, also we have LEINZ house brand.

Suported by hundreds of skillful and competent employees we strive to provide the best services which cater to customers needs. Currently we have dedicated sales force team and 3 branches as our customers points of contract supported by 13 stockist in several major cities around Indonesia.

In 1997, PT Timur Raya Lestari became the first spectacles lens processing company in Indonesia who received quality management system certification of ISO 9002-1994. In 2005 we obtained ISO 9001-2000 certification, which was then upgraded to ISO 9001-2008 since February 2010.

Until today, we also have been supported by our own spectacle lens processing laboratory. Thanks to our loyal suppliers as their strong partnerships are what have made our products well known for having high quality standard, on top of the innovative and continuosly improved services being offered

Office address

Jalan Rawa Kepiting No. 4 KIP, RT.12/RW.3, Rw. Terate, Kec. Cakung, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13920

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