Job description for Customer Service at Mumtaz Teknologi Indonesia
Attention Job Seekers!
Customer Service
PT Mumtaz Teknologi Indonesia currently seeking energetic and customer-focused individuals to join our talented team in a Customer Service role.
Responsibilities:
* Provide exceptional support to our customers and partners through various channels (phone, email, chat).
* Guide customers and partners on the use of our products and systems.
* Effectively manage service inquiries and resolve disputes.
* Build and maintain strong relationships with our customer and partner base.
* Contribute to team projects as needed.
Qualifications:
* Minimum high school (SMK/SMA), diploma
* Strong Bahasa Indonesia communication and articulation skills.
* Previous customer service experience (preferred).
* Proficiency in typing with excellent accuracy.
* Demonstrated empathy and a high level of customer service orientation.
* Energetic, agile, and adaptable to a dynamic environment.
* Minimum fresh graduate (maximum 2 years of experience in a similar role).
* Strong attention to detail and ability to follow instructions accurately.
* Must have device (laptop)
Additional Information:
* Work Location : Yogyakarta
We look forward to hearing from you!
