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Job description for Customer Service at PT Mitra Komunikasi Nusantara Tbk
- Responsible for analyzing and handling complaint reports, payments, dismantling, and scheduling new customer installations.
- Input and escalate customer complaints.
- Responsible for managing the ticketing system in SAP.
- Prepare daily and monthly reports to evaluate customer complaints.
- Male are preferred with minimum graduate of D3/S1 or equivalent
- Minimum 1 year of experience in the same field (Fresh graduates are welcome).
- Proficient in operating computers and MS Office.
- Able to build good relationships with customers.
- Good communication skills, energetic, and communicative.
- Willing to work in shifting.
- Placement in Yogyakarta
- Can join ASAP
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