Customer Service

XPA Sportwear

Rp2,000,000 - 3,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

Less than a year of experience

This job post is managed by

XPA Sportswear

Premium Employer

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

20-30 years old

Skills

Call Center

Microsoft Office

Customer Service

Office Administration

Communication Skills

Job Benefits

Career Path

Sales Commission

Job description for Customer Service at XPA Sportwear

Customer Service

(Front End Office)

Jobdesk:

Melayani pelanggan secara tatap muka di kantor
Menangani komunikasi customer melalui chat dan telepon
Memberikan informasi produk dan layanan
Mencatat dan menginput order customer
Melakukan follow up progres pesanan
Menangani komplain customer dengan profesional
Berkoordinasi dengan tim desain dan produksi
Menjaga kenyamanan dan citra perusahaan

Kualifikasi Umum:

Domisili Samarinda
Wanita
Full time
Komunikatif, ramah, dan sopan
Berpenampilan rapi dan profesional
Mampu bekerja di bawah tekanan

Kualifikasi Teknis:

Mampu menggunakan WhatsApp Business
Terbiasa menggunakan Google Spreadsheet / Excel
Memiliki kemampuan komunikasi lisan dan tulisan yang baik
Memahami alur pemesanan konveksi menjadi nilai tambah
Pengalaman sebagai CS menjadi nilai tambah

XPA Sportwear

Apparel & Fashion

11 - 50 employees

XPA Sportswear is an Indonesian-based sportswear manufacturing company specializing in custom and high-quality sports apparel. The company produces various sportswear products such as jerseys, training wear, team apparel, and performance sportswear for clubs, communities, schools, and brands. XPA Sportswear focuses on precise patterns, premium fabrics, and detailed production processes to ensure comfort, durability, and performance. Designed and produced in Indonesia, XPA Sportswear is committed to supporting athletes and sports communities through reliable, modern, and functional sportswear solutions.

Office address

Jalan Cendana No 004, Teluk Lerong, Samarinda, 75127

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