Job description for Customer Service at PT Gogobuy Ecommerce Indonesia
Job Responsibilities：
1、Understand the platform operation rules and establish customer service standard proces
2、Timely respond to inquiries and complaints from platform users and distribution experts, follow up on issues until they are resolved, and improve user and distribution expert satisfaction；
3、Maintain user social media groups and cooperate with the user operations department's activity execution.
任职条件 Qualification：
1、More than 2 years of work experience, and more than 1 year of customer service work experience；
2、Ability to judge and analyze problems, experience in e-commerce platforms is preferred；
3、Having excellent service awareness and communication skills.
4. Preferably candidates who have experience in an E-Commerce Company
5. Full time Position Available
6. Penempatan Lokasi kerja : Mayapada Tower 2
