Customer Service

ProsaPedia

Rp2,000,000 - 3,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

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Recruiter ProsaPedia

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Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

18-30 years old

Job Benefits

Career Path

THR

Work Insurance

Job description for Customer Service at ProsaPedia

Staffinc Group sedang membuka lowongan untuk posisi Customer Service Chat Seller - Sleman, Yogyakarta

Deskripsi Pekerjaan

Melayani pelanggan melalui live chat dengan cepat, ramah, dan sesuai SOP.

Menangani beberapa chat sekaligus dengan akurat.

Mendokumentasikan percakapan pelanggan di sistem CRM.

Memberikan informasi produk/layanan, menyelesaikan kendala, serta melakukan eskalasi bila diperlukan.

Menjaga standar SLA response time sesuai KPI.

ProsaPedia

1 - 10 employees

Prosapedia menyediakan layanan pelatihan dan pengembangan keterampilan untuk meningkatkan kompetensi individu agar siap kerja dan sesuai dengan kebutuhan industri, serta layanan penyediaan SDM melalui kemitraan - Staffinc Partner.

Office address

Surabaya, Indonesia

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