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Customer Service

IDR7,000,000 - 7,000,001/Month
Full-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
Posted 23 days agoUpdated 23 days ago

Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree

This job post is managed by

AJ
Artiz Jakarta
Online 3 days ago

Skills

Job description for Customer Service at Artiz Studio Jakarta

Job Description:
1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets; 2. Responsible for the sale of products to customers who consult on the Internet; 3. Responsible for following up on customers who have not ordered and inviting them to visit the store; 4. Responsible for timely statistics and updates of CRM data; 5. Responsible for the signing and registration of orders; 6. Responsible for the follow-up of orders, and the contact, communication and confirmation work with customers at all stages. 7. Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program. 8. Responsible for the follow-up of orders, and all stages of contact with customers, communication, confirmation work; 9.Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service; 10. Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager 11. Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment 12. Drives achievement of customer service/satisfaction goals and standards 13. Achieve designated sales target and maintain customer relationship


Requirement: 1. Minimal prior experience welcomed 2. 6 day work week 3. Must can English 4. Proactive and always seeking new ways to improve yourself and your role 5. Responsible 6. Good Attitude
About the company
Artiz Studio Jakarta
Photography
11 - 50 employees

Office address
Pakuwon Tower lt 1 unit A,Jln. Casablanka Raya kav 88,Kota Kasablanka Jakarta Selatan 12870, Jakarta, Indonesia, Jakarta

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Customer Service