Customer Service Staff

Talenta Hutama Indonesia

Rp7,000,000 - 10,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

3 - 5 years of experience

Job Requirements

On-site

3 - 5 years of experience

Minimum Associate Degree

Skills

Problem Solving

Customer Relationship Management

Communication Skills

Customer Support

Customer Service

Job Benefits

Meal Allowance

THR

Transport Money

Training/Certification

Work Insurance

Yearly Bonus

Career Path

Health Insurance

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Job description for Customer Service Staff at Talenta Hutama Indonesia

1. Customer Service (Level Sr. Staff)

Tanggung Jawab:

1. Menyambut dan membantu pasien secara langsung maupun melalui telepon atau email.

2. Menjadwalkan dan mengkonfirmasi janji temu pasien.

3. Memberikan informasi tentang layanan gigi dan kebijakan klinik Smile Lab

4. Menangani pertanyaan, kekhawatiran, dan umpan balik pasien secara profesional.

5. Memelihara catatan pasien yang akurat dan mengelola tugas administratif.

6. Berkolaborasi dengan tim Marketing Online untuk memastikan kelancaran operasional.

Kualifikasi:

1. Minimal ijazah Diploma atau setara; pendidikan tinggi merupakan nilai tambah.

2. Pengalaman Senior Staff Customer Service / Front Office lebih disukai di bidang Klinik Gigi Implan

3. Keterampilan komunikasi dan interpersonal yang sangat baik.

4. Kemampuan untuk tetap tenang dan profesional di bawah tekanan.

5. Mahir menggunakan komputer dan perangkat lunak seperti Word dan Excel.

6. Ramah, berfokus pada pasien, dan teliti.

Talenta Hutama Indonesia

Staffing and Recruiting

1 - 10 employees

Talent Hunts is an Executive Search Agency that is built by the idealism of its Founder to provide excellent recruitment services to our clients. Started by a Professional Executive Search with more than a decade of experience working in a Multinational Executive Search agency and combine with years of experience on the corporate side, providing multiple perspectives to our clients which will result in a better experience in recruitment.

We know it is never been an easy job to find the best talents in the market, but our team's years of experience as well as our approach will surely make the search of talents, will be more efficient and effective. Talent Hunts is one of few Executive search agencies that believe that a combination of people, process, and technology will bring a new experience in recruitment.

With its Value of Honesty, Excellent, and Respect we strive not only to be one of the best recruitment agencies in Indonesia but also to build our reputation in the recruitment industry.

Office address

Gedung Treasury Tower 1, Lt.7 Unit F. Jl. Jend. Sudirman Kav 52-53 Kebayoran Baru Jakarta Selatan

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