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This job post is managed by
Recruitment Townsquare
Last active 5 months ago
Job description for Customer Service Staff - Cilandak TownSquare Mall at Pt Graha Megaria Raya
Deskripsi Pekerjaan :
-Melaksanakan acara tenant gathering mulai dari persiapan hingga pembuatan laporan
-Melakukan survey terhadap tenant terkait program kerja yang akan dilakukan oleh departement service
- Melakukan sosialisasi terkait ketentuan dan tata tertib di dalam manajemen building
-Melayani komplain tenant dan melakukan follow up komplain tenant kepada department terkait
-Melakukan tenant visitmelakukan pengawasan operasional tenant agar sesuai dengan house rule yang berlaku
-Melakukan reporting terhadap aktivitas customer service
Kualifikasi :
-Pendidikan minimal S1 dari segala jurusan
-Memiliki pengalaman sebagai Customer Service/Teller/Frontliner/Tenant Relation minimal 1 tahun (lebih dusukai bagi yang berpengalaman sebagai Customer Service/Tenant Relation di shopping mall atau di buiding manajemen ; Apartment, Hotel, dll)
-Berpenampilan rapi, dan bersedia mengikuti standar penampilan perusahaan
-Ramah, memiliki jiwa pelayanan dan kemampuan komunikasi yang baik
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Layanan Pengaduan Konsumen
Company Address: Jl. Hang Lekiu KM. 2 Teluk Mata Ikan, Desa/Kelurahan Sambau, Kec. Nongsa, Kota Batam, Provinsi Kepulauan Riau, Kode Pos: 29465