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Job description for Customer Service Representative at Marquee Executive Offices
- Responsible for handle incoming & outgoing calls and assist visitor/guests at Front Office.
- Responsible for conference/meeting’s arrangement and setup of conference include refreshment and lunch break for conference
- To maintain and update all client contact information and ensure new updates are changed accordingly
- To handle and coordinate customer’s requests accordingly.
- To have good negotiation skill with suppliers.
- To handle Food & Beverage stock including stock check and inventory control.
- To implement effective purchasing procedure
- Minimum Bachelor Degree (S1)
- Maximum 27 years old
- Minimum 2-3 years experience in the Service Industry (preferable from Hotel Industry)
- Good communication skill in English, written & verbal
- Excellent computer literate in Excel, MS Office, Power Points Good in Filing & inventory
- Good Team Player with strong Interpersonal skill
- Customer service oriented, self motivated, proactive, pleasant personality, discipline, well organized, and outgoing kind of person that enjoys interacting with people
- Willing to work with tight deadlines, high speed & high accuracy level
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