To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.
Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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Job description for Customer Service Representative - Mandarin & Indonesia Speaker at Language Talent Solutions
- Research customer problems and deliver solutions
- Deliver an experience to every customer, meeting service standards
- Respond to 60-70 emails, calls and chats per day andresponse to customer inquiries
- Achieve and maintain required metrics and goals
- Work pro-actively to ensure potential issues are escalated appropriately.
- Work as part of the team to ensure the program floor is a positive and professional environment.
- Provide support in projects and initiatives as and when required.
- Able to speak, read an write in English, Indonesian & Mandarin.
- Minimum 6 months Customer Service experience.
- Bachelor degree in any field.
- Must be willing to relocate to Malaysia
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