Customer Service Representative GraPARI - Bekasi, Cikarang

PT Infomedia Nusantara

Rp5,900,000 - 6,500,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

Less than a year of experience

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Oki Wanarijki

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Job Benefits

Work Insurance

Career Path

Health Insurance

Perform Bonus

THR

Annual Leave

Job description for Customer Service Representative GraPARI - Bekasi, Cikarang at PT Infomedia Nusantara

Job Description

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi.

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirement

1. Pendidikan minimal D3 semua jurusan

2. IPK Min 3.00

3. Aktif bahasa inggris

4. Bisa berkomunikasi dengan baik

5. Target Oriented

6. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

7. Bersedia di tempatkan di Bekasi, Cikarang, Depok, Bogor sesuai penempatan

Interview process

PT Infomedia Nusantara

5001 - 10,000 employees

PT Infomedia Nusantara (Subsidiary PT Telkom Indonesia) adalah perusahaan yang bergerak di bidang Business Process Outsorcing, dimana core bisnis kami berfokus pada :

CRM (Customer Relation Management)

SSO (Shared Service Operation)

Office address

Jl. RS Fatmawati No.77-81, Kel. Cipete Utara, Kec. Kebayoran Baru

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STAFF CS AND MARKETING - LEGAL CONSULTANT

Rp 3-4Mio

Full-Time

1–3 years

Minimum Associate Degree

TBNS

Kab. Bekasi, Jawa Barat