Customer Service Representative (CSR) GraPARI - Malang

PT Infomedia Nusantara

Rp3,000,000 - 4,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Job Benefits

Health Insurance

Work Insurance

This job post is managed by

Oki Wanarijki

Job description for Customer Service Representative (CSR) GraPARI - Malang at PT Infomedia Nusantara

Job Description

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Service Operation Support.

3. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirement

1. Pendidikan minimal D3 semua jurusan

2. IPK Min 3.00

3. Bisa berkomunikasi dengan baik

4. Target Oriented

5. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

Interview process

PT Infomedia Nusantara

Human Resources

5001 - 10,000 employees

PT Infomedia Nusantara (Subsidiary PT Telkom Indonesia) adalah perusahaan yang bergerak di bidang Business Process Outsorcing, dimana core bisnis kami berfokus pada :

CRM (Customer Relation Management)

SSO (Shared Service Operation)

Office address

Jl. RS Fatmawati No.77-81, Kel. Cipete Utara, Kec. Kebayoran Baru

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More

Customer Service

Rp 2-3Mio

Hybrid

Freelance

1–3 years

Flipjoki - Billy M***

Malang, Jawa Timur