Customer Service online

CV Cherry Beauty Center

Rp2,000,000 - 2,200,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Call Center

Outbound Call

Help Desk

Problem Solving

Customer Relationship Management

Customer Support

Customer Service

Communication Skills

Job Benefits

Perform Bonus

Training/Certification

Career Path

THR

Sales Commission

This job post is managed by

dkmewwa

Job description for Customer Service online at CV Cherry Beauty Center

Admin Customer Service (CS)

Deskripsi Pekerjaan:

Melayani dan merespons pertanyaan pelanggan melalui WhatsApp, marketplace, dan media sosial.

Memberikan informasi produk, promo, dan proses pemesanan kepada pelanggan.

Menangani komplain pelanggan dengan ramah dan solutif.

Membantu proses follow up pesanan pelanggan.

Menginput dan memperbarui data pelanggan serta pesanan.

Berkoordinasi dengan tim operasional dan gudang terkait status pesanan.

Menjaga kepuasan pelanggan dan memberikan pelayanan terbaik.

Kualifikasi:

Perempuan/Laki-laki, usia maksimal 30 tahun.

Pendidikan minimal SMA/SMK sederajat.

Memiliki kemampuan komunikasi yang baik.

Terbiasa menggunakan WhatsApp, marketplace, dan media sosial.

Mampu mengoperasikan Microsoft Office atau Google Workspace.

Teliti, disiplin, dan bertanggung jawab.

Mampu bekerja secara individu maupun tim.

Berpengalaman sebagai Customer Service menjadi nilai tambah.

CV Cherry Beauty Center

Fast-Moving Consumer Goods (FMCG)

11 - 50 employees

Founded in 2016, Mewwa Beauty has grown from an e-commerce platform for beauty and personal care into a large-scale, sustainable ecosystem that bridges online and offline retail. As a distributor of well-known brands, Mewwa Beauty continues to provide customers with high-quality products while contributing to the growth of the beauty industry.

Office address

Jl. Kapten Yusuf, Kota Batu, Kec. Ciomas, Kabupaten Bogor, Jawa Barat 16610

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