Customer Service Officer

PT Lippo General Insurance Tbk

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Skills

Call Center

Customer Service

Problem Solving

Customer Support

Communication Skills

Job Benefits

Health Insurance

THR

Work Insurance

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PT Lippo General Insurance Tbk

Job description for Customer Service Officer at PT Lippo General Insurance Tbk

Responsibilities:

Responsible for handling insurance services via telephone, email, and live chat regarding customer and non-customer requests.
Maintain a positive, empathetic and professional attitude toward customer at all times.

Requirements:

Candidate must possess at least Diploma from all majors
Service and Customer oriented
Good communication and problem solving skills; able to communicate verbally in English
Willing to work in shift

PT Lippo General Insurance Tbk

501 - 1000 employees

PT Lippo General Insurance Tbk is one of Indonesia’s established general insurance companies, originally founded in 1963 and publicly listed on the Indonesia Stock Exchange since 1997. The company provides a wide range of insurance solutions, including health, motor vehicle, property, marine, and corporate insurance, supported by branches and marketing offices across major cities in Indonesia. In recent years, LGI has strengthened its market presence through digital transformation, strong financial performance, and strategic integration with Hanwha General Insurance Co., Ltd., a leading South Korean insurer. With a vision to become one of Indonesia’s leading general insurance companies with strong international access, LGI emphasizes professional service, sustainable growth, innovation, and customer-focused insurance solutions.

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