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CUSTOMER SERVICE OCEAN EXPORT

Pt Uniair Indotama Cargo
Company prefers not to disclose
Operations & Customer ServiceCustomer Service Representative
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

Customer Support

Help Desk

Microsoft Office

Communication Skills

Customer Service

Teamwork

Call Center

Outbound Call

Problem Solving

Customer Relationship Management

Job Benefits

THR

Team-building events

Career Path

Work Insurance

Meal Allowance

Health Insurance

Laptop Provided

Transport Money

This job post is managed by

AB
Alberta Basuki

Job description for CUSTOMER SERVICE OCEAN EXPORT at Pt Uniair Indotama Cargo

Requirements :

  1. Bachelors Degree in Sea Transportation Management.
  2. Min. 1-2 years experience in Global Freight Forwarding company, especially in handling Ocean Export documents.
  3. Strong knowledge about Ocean Export documents & shipping procedures (Invoice, PEB, Packing List, Manifest)
  4. Fluent in English is a must.
  5. Proficient in Ms. Excel and Good Communication skill.
  6. Able to work as a strong team member, ambitious, hardworking and good analytical thinking.
  7. Willing to be placed in Sunter, North Jakarta.

Job Description :

  1. Handle inquiries and quotations for ocean export shipments.
  2. Provide rate information, shipping schedules, and routing to customers.
  3. Process booking orders and update shipment status to customers.
  4. Handle customer complaints and issues and provides an alternative solutions
About the company
Pt Uniair Indotama Cargo
Pt Uniair Indotama Cargo
Logistics and Supply Chain
501 - 1000 employees

PT. UNIAIR INDOTAMA CARGO, JAKARTA WAS ESTABLISHED IN 1989, IN RESPONSE TO THE NEEDS OF INDONESIA EXPORTERS AND IMPORTERS TO PERFORM ECONOMICAL ENVIRONMENT AND RELIABLE FREIGHT FORWARDING SERVICE THROUGHOUT THE WORLD.

As member of DIMERCO Express Group Companies, and with fully support by its worldwide international freight forwarder, PT. Uniair Indotama Cargo has been growing rapidly to Total Supply Chain Solution provided End To End services. DIMERCO has enhanced its expertise and capability in global logistic services in this “SUPPLY CHAIN MANAGEMENT” oriented business revolution with more than 300 offices around the world.

In Indonesia, PT. Uniair Indotama Cargo as Company of DIMERCO, presents near to you in Jakarta, Semarang, Jogyakarta, Surabaya, Palembang, Medan, Pekanbaru, Balikpapan, Pontianak, Banjarmasin, Makassar, Manado, Denpasar and other cities. Supported by our owned bonded WH in Airport, Seaport and in the cities, as well as 3PL WH and our own armada offer you many benefits in term of lead time and cost competitiveness.

Office address

Uniair Building Jl. Danau Sunter Barat A3 No.40, Sunter Agung Podomoro, Jakarta Utara

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CUSTOMER SERVICE OCEAN EXPORT

Pt Uniair Indotama Cargo