Customer Service Marketplace

PT TERSENYUM SETIAP HARI

Rp2,500,000 - 3,000,000/Month

Operations & Customer Service E-Commerce Operations

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Female only

Skills

Marketing Communications

Microsoft Office

Store Operation

Teamwork

Sales and Marketing

Microsoft Word

Order Management

Customer Service

This job post is managed by

agung firdaus

Job description for Customer Service Marketplace at PT TERSENYUM SETIAP HARI

LOWONGAN KERJA

CS & Chat Marketplace — TikTok & Shopee

Posisi: Customer Service & Chat Marketplace

Gender: Wanita

Platform: TikTok Shop / Shopee

Jam Kerja: 14.00 – 23.00 WIB

Hari Libur: 1 hari dalam seminggu

Job Description

Membalas chat customer di TikTok Shop & Shopee.

Menjawab pertanyaan seputar produk, ukuran, stok, pesanan, dan pengiriman.

Membantu customer dalam proses pemesanan.

Menangani komplain dan kendala customer.
Follow up chat dan pesanan customer.

Memastikan chat terbalas dengan cepat dan tepat.

Berkoordinasi dengan tim terkait stok, packing, dan pengiriman.

Kualifikasi

Wanita.

Komunikatif, ramah, dan responsif.

Teliti dan bertanggung jawab.

Mampu menggunakan TikTok Shop & Shopee.

Terbiasa menggunakan komputer/laptop.

Mampu bekerja sesuai target dan jam kerja.

Pengalaman sebagai CS marketplace menjadi nilai tambah.

Lokasi: BSD CITY, Tangerang Selatan

Kirim CV dan informasi pengalaman kerja untuk proses seleksi.

PT TERSENYUM SETIAP HARI

Apparel & Fashion

11 - 50 employees

Thanksinsomnia is a lifestyle retail company established in early 2013 and based in Tangerang. Thanksinsomnia focuses on originality and unique wearable designs for its consumers. The brand caters to young people with trendy and chic lifestyles.

Office address

JL Angsana Raya Blok A1/6 Sektor 1.1 BSD CITY

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