Customer Service International (Logistik)

PT. Mutualplus Global Resources (Jakarta Representative)

Rp5,000,000 - 6,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

This job post is managed by

PT MUTUALPLUS GLOBAL RESOURCES

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Job Benefits

THR

Work Insurance

Annual Leave

Health Insurance

Career Path

Job description for Customer Service International (Logistik) at PT. Mutualplus Global Resources (Jakarta Representative)

Job Desc:

Memberikan informasi dan menangani pertanyaan, keluhan, serta kebutuhan pelanggan terkait pengiriman internasional.
Melakukan follow up dan koordinasi atas kendala pengiriman dengan tim terkait.
Menangani pelanggan melalui live chat, media sosial, dan portal perusahaan.
Memastikan kualitas pelayanan sesuai dengan standar perusahaan.

Kualifikasi:

Pendidikan minimal SMA sederajat.
Memiliki pengalaman sebagai Customer Service International, diutamakan dari bidang ekspedisi/logistik.
Terbiasa menangani pelanggan melalui live chat dan memahami proses pengiriman internasional.
Memiliki kemampuan komunikasi dan bahasa inggris yang baik.
Bersedia ditempatkan di Slipi, Jakarta Barat.

Interview process

PT. Mutualplus Global Resources (Jakarta Representative)

Human Resources

5001 - 10,000 employees

PT. Mutualplus Global Resources specializes in the supply, management and development of workforces for the Banking, Finance, and infrastructure development sectors.

We have more than one decade (25 Years) of experience supplying complete workforces or selected work groups to meet the short and long term employment requirements of Major Indonesian and International clients on projects and operations Throughout Indonesia.

We view human capital supply and recruitment management as a delicate business where matching aspirations of workers with employers’ expectations can be a very challenging task. And that is why our clients need a professional manpower specialist like us to handle they needs.

Office address

Sudirman Park, B 15, Jl. K.H. Mas Mansyur No.Kav. 35, RT.12/RW.11, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220, Indonesia

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