Customer Service GraPARI - Subang

PT Infomedia Nusantara

Rp3,773,000 - 4,000,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Associate Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Female only

Skills

Customer Experience

Customer Relations

Communicative

Target Oriented

Customer Service

Job Benefits

Work Insurance

Health Insurance

Annual Leave

Perform Bonus

THR

This job post is managed by

Oki Wanarijki

Job description for Customer Service GraPARI - Subang at PT Infomedia Nusantara

Job Description

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirement

1. Pendidikan minimal S1 semua jurusan

2. Bisa berkomunikasi dengan baik

3. Bisa bekerja secara mandiri dan juga team

4. Diwajibkan berdomisili di area penempatan (Subang)

5. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking
6. Aktif bahasa inggris

PT Infomedia Nusantara

Human Resources

5001 - 10,000 employees

PT Infomedia Nusantara (Subsidiary PT Telkom Indonesia) adalah perusahaan yang bergerak di bidang Business Process Outsorcing, dimana core bisnis kami berfokus pada :

CRM (Customer Relation Management)

SSO (Shared Service Operation)

Office address

Jl. RS Fatmawati No.77-81, Kel. Cipete Utara, Kec. Kebayoran Baru

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