Customer Service GraPARI - Cirebon AREA

PT Infomedia Nusantara

Rp2,700,000 - 3,500,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Associate Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Male only

Skills

Target Oriented

Customer Service

Customer Relations

Customer Satisfaction

English Language

Customer Experience

Communicative

Job Benefits

Health Insurance

Career Path

Annual Leave

THR

Perform Bonus

Work Insurance

This job post is managed by

Oki Wanarijki

Job description for Customer Service GraPARI - Cirebon AREA at PT Infomedia Nusantara

Job Description

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirement

1. Pendidikan minimal D3 semua jurusan

2. IPK Min 3.00

3. Aktif bahasa inggris

4. Bisa berkomunikasi dengan baik

5. Target Oriented

6. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

7. Bersedia di tempatkan di CIREBON, sesuai dengan kebutuhan penempatan

PT Infomedia Nusantara

5001 - 10,000 employees

PT Infomedia Nusantara (Subsidiary PT Telkom Indonesia) adalah perusahaan yang bergerak di bidang Business Process Outsorcing, dimana core bisnis kami berfokus pada :

CRM (Customer Relation Management)

SSO (Shared Service Operation)

Office address

Jl. RS Fatmawati No.77-81, Kel. Cipete Utara, Kec. Kebayoran Baru

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