Customer Service (for E-Commerce)

Power Commerce Asia

Rp5,750,000 - 6,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Customer Relations

Microsoft Excel

Communication Skills

Attention to Detail

E-commerce

Problem Solving

Job Benefits

Health Insurance

Career Path

THR

Work Insurance

Near Public Transport

This job post is managed by

HRD Power Commerce Asia

Job description for Customer Service (for E-Commerce) at Power Commerce Asia

Responsibilities:

Replying to chats and discussions
Processing orders and monitoring shipping statuses
Handling customer complaints and reviews
Creating store promotions and campaign submissions on marketplaces
Uploading new products
Monitoring stock allocations

Qualifications:

Proficient in MS Excel operation
Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, TikTok Shop)
Available to work on weekends
Experienced in using channel management systems (a plus)
Experienced in using channel relationship management (a plus)

Power Commerce Asia

51 - 200 employees

ABOUT US

Power Commerce Asia is the leading e-commerce enabler in Asia based in Indonesia. As a pioneer of Omni-Channel in Indonesia, we offer an end-to-end solution and services to empower your brand, transform your business, and bring your product to global market. Power Commerce Asia offers solutions to help you move every step both vertically and horizontally to your business horizon.

With experience all together as professionals and digital entrepreneurs to empower different size of businesses in Indonesia to realize equal opportunities in the digital world

VISION

Empowering your brand to lead your business in the digital era.

MISSION

Bring your brand and products to the global market through Omni-Channel solution.

Office address

Menara 165 Lt. 19, Jl. Tahi Bonar Simatupang, RT.3/RW.3, Cilandak Tim., Kec. Ps. Minggu, City Jakarta Selatan, Jakarta 12560

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