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Customer Service Export Import

Rp6,500,000 - 7,500,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

Customs

Import Export

Import and Export Declaration

International Trade Settlement

Ocean Freight

Freight Forwarding

Teamwork

Trade Compliance

Import and Export Document

Logistics Management

PPJK

Freight Management

Import and Export Logistics

International Trade

Export Documents

Custom Clearance

Air Freight Operations

Beacukai

Import and Export

SLIM

Job Benefits

Insurance

Living Allowance

Wellness Facilities

Annual Leave

Health Insurance

Training/Certification

Career Path

Team-building events

Lifetime Savings

Laptop Provided

Transport Money

This job post is managed by

FI
Forecastle Indonesia

Job description for Customer Service Export Import at PT Forecastle Indonesia

Job Description – Staff Export Import (Freight Forwarding)

  • Membuat dan submit dokumen PIB & PEB melalui CIESA 4.0 hingga mendapatkan respon (SPPB/NPE).
  • Monitoring status dokumen di Portal Pengguna Jasa dan SLIM Bea Cukai.
  • Memastikan kelengkapan dokumen ekspor & impor serta menindaklanjuti respon (SPJM, NPD, SPTNP).
  • Koordinasi dengan shipping line, co-loader, dan vendor trucking (termasuk booking & pengambilan DO).
  • Monitoring ETA kapal dan proses delivery cargo ke customer.
  • Menangani kebutuhan operasional lapangan (pelabuhan/bandara) jika diperlukan.

Kualifikasi

  • Minimal pengalaman 2 tahun sebagai Staff PPJK / Export Import / Forwarding.
  • Memahami proses kepabeanan (PIB, PEB, HS Code, INSW/INA Trade).
  • Terbiasa menggunakan CIESA 4.0, SLIM, dan Portal Pengguna Jasa.
  • Teliti, komunikatif, dan mampu bekerja dengan deadline.
About the company
PT Forecastle Indonesia
Logistics and Supply Chain
51 - 200 employees

PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.

We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and has the best understanding in the business, translating into employee loyalty, stability and commitment to our client's needs.

Office address

JL Kebon bawang VIII No. 21 RW/RW 019/001 Kel. Kebon Bawang Kec. Tanjung Priok Jakarta Utara

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Customer Service Export Import