Customer Service Engineer

PT Ditek Jaya

Rp4,000,000 - 5,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Customer Service

Customer Support

Customer Relationship Management

Call Center

Problem Solving

Help Desk

Outbound Call

Communication Skills

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Job description for Customer Service Engineer at PT Ditek Jaya

(Ready to be placed all over Indonesia)

To achieve Customer Satisfaction through Installation, Maintenance and Troubleshooting.
Conduct proper & effective instrument installation.
Help customers in applying the best solution to the instrument's problems.
Cooperate with other divisions in sharing information related to instrument problems concerning customer satisfaction.

Requirements :

Min. SMK in Electronic / Instrumentation / Chemical Analysis / Pharmacy.
Experience in operating or servicing LC / GC / Spectrophotometry.
Understanding of Indonesian electrical system is an advantage.
Able to operate the computer, min. Microsoft Office package and email function.
Willing to travel anywhere in Indonesia.
Max. 27 years of age, any gender.

PT Ditek Jaya

Import and Export

11 - 50 employees

Shimadzu Scientific and Analytical distributor for Indonesia

Office address

Jakarta, Elok Plaza, Jl. Panjang Blok DA/12, RT.19/RW.4, Kedoya Sel., Kec. Kb. Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11520

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