Customer Service E-commerce / Admin E-commerce

PT. Cemerlang Core Trade

Rp3,000,000 - 4,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Communication Skills

Call Center

Customer Relationship Management

Help Desk

Customer Service

Customer Support

Teamwork

Problem Solving

Job Benefits

Health Insurance

Near Public Transport

THR

Career Path

Perform Bonus

Work Insurance

This job post is managed by

Recruiter PT CEMERLANG CORE TRADE

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Job description for Customer Service E-commerce / Admin E-commerce at PT. Cemerlang Core Trade

Kami membuka kesempatan bagi kandidat berpengalaman untuk bergabung sebagai Customer Service E-commerce / Admin E-commerce

Tanggung jawab:

1. Menangani chat customer secara cepat dan responsif

2. Mengurus proses after-sales (refund/komplain)

3. Menangani review atau ulasan negatif

4. Upload dan kelola konten video pendek

5. Menjaga kepuasan pelanggan dan reputasi toko

Kualifikasi:

1. Berpengalaman di customer service online (diutamakan e-commerce/live streaming)

2. Terbiasa menangani komplain dan pelanggan

3. Komunikatif, cepat tanggap, dan teliti

4. Mampu bekerja di bawah tekanan

5. Bisa bekerja dalam tim

6. Bersedia bekerja shift

PT. Cemerlang Core Trade

Retail

11 - 50 employees

BodyAccel Indonesia Official. Sudah BPOM & Halal

Office address

Rukan Shibuya PIK 2 Blok G Nomor 9, Desa/Kelurahan Lemo, Kec. Teluknaga, Kab. Tangerang, Provinsi Banten, Kode Pos: 15510

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