Customer Service Deal Maker
Job Requirements
Skills
Communication Skills
Customer Relations
Creative Writing
Teamwork
Analytical Skills
Customer Service
Microsoft Word
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Job description for Customer Service Deal Maker at Pt. Idphotobook Mahakarya Produksi
Job Desk :
1. Menjawab pertanyaan customer mengenai produk, melayani tawar menawar customer hingga proses dealing produk melalui platform sosial media dan komunikasi online
2. Melakukan pendekatan, promosi dan menjaga kepuasan customer
3. Menginput data penjualan dan membuat laporan harian
4. Melakukan koordinasi dengan tim terkait tentang customer needs, customer behaviour, dll
Kualifikasi :
1. Pendidikan minimal SMA atau setara
2. Memiliki pengalaman di bidang customer service deal maker minimal 2/3 tahun
3. Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan
4. Memiliki kemampuan dalam menyelesaikan masalah
5. Pemahaman dasar tentang produk atau layanan perusahaan
6. Melakukan tugas administratif terkait layanan pelanggan
7. Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan
8. Bersedia CS-ing diluar jam kerja
9. Terbiasa bekerja dengan target
10. Domisili diutamakan di Yogyakarta
Penempatan : Brand Sister ID Photobook
PT IDPhotobook Mahakarya (Known as ID Photobook) is an Indonesian photo printing company, using digital apps as a platform.
Started in a very humble beginning, in the city of Jogjakarta, ID Photobook is a cheerful, crazy, creative and ambitious group that work really hard to pursue their goals.
In 2018 ID Photobook is officially announced as the largest digital photo company in Indonesia and even more ID Photobook also become TOP 5 in South East Asia.
Out-performing thousands of other big printing companies across South East Asia.
Jalan Parangtritis KM. 4 Bangunharjo, Saman, Samaan, Kec. Sewon, Bantul, Daerah Istimewa Yogyakarta 55187
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