Urgent

Customer Service Coordinator

CV BERKAT UNTUNG BERSAUDARA

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job post is managed by

Azarine Cosmetic

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Job Benefits

Work Insurance

Health Insurance

Career Path

Meal Allowance

THR

Job description for Customer Service Coordinator at CV BERKAT UNTUNG BERSAUDARA

• Menjawab pertanyaan dan permintaan reseller secara cepat dan profesional melalui telepon, chat, email atau WA.

• Memberikan informasi produk, harga, stok, dan mekanisme penjualan kepada reseller.

• Menyelesaikan keluhan atau masalah reseller dan melakukan tindak lanjut sampai selesai.

• Melakukan follow up harian kepada reseller untuk mendorong aktivitas dan penjualan.

• Mencatat semua interaksi dan permintaan reseller dalam sistem CRM atau catatan internal.

• Berkoordinasi dengan tim internal (penjualan, logistik, marketing) untuk memastikan permintaan reseller ditangani dengan baik.

Interview process

CV BERKAT UNTUNG BERSAUDARA

Retail

51 - 200 employees

CV Berkat Untung Bersaudara is one of the subsidiaries of PT Wahana Kosmetika Indonesia that focusing more on the distribution and sale of goods. CV Berkat Untung Bersaudara houses several brands such as Azarine, Wonderlux, Allura, and Life Buddy.

Office address

Jl. Raya Gedangan No.214 A, Megersari, Gedangan, Sidoarjo Pergudangan Gedangan Permail Blok A1,A2

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Customer Service

Rp 1.5-1.5Mio

Premium Employer

Full-Time

1–3 years

Minimum Senior/Vocational High School

Incipono Frozen Food

Kab. Sidoarjo, Jawa Timur