CUSTOMER SERVICE CALL (WAJIB S1 PSIKOLOGI)

PT SWAKARYA INSAN MANDIRI (SIM GROUP)

Rp5,000,000 - 5,700,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Bachelor’s Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Bachelor’s Degree

Skills

Customer Service

Communication Skills

Outbound Call

Job Benefits

Career Path

THR

Work Insurance

BPJS KET

GAJI POKOK

This job post is managed by

PT Swakarya Insan Mandiri (SIMGROUP)

Job description for CUSTOMER SERVICE CALL (WAJIB S1 PSIKOLOGI) at PT SWAKARYA INSAN MANDIRI (SIM GROUP)

📍 Penempatan: Poins Site, Jakarta Selatan

📅 Start Date: 9 September 2026

⏳ Kontrak: 12 Bulan

Kualifikasi:

S1 Psikologi, minimal IPK 2,75
Freshgraduate/Memiliki pengalaman sebagai Customer Service Call
Bersedia bekerja dengan sistem shift
Memiliki kemampuan analisis yang baik
Typing speed minimal 50 WPM dengan akurasi 90%
Memiliki basic spoken English dan mampu menulis dalam Bahasa Inggris

Jobdesk:

Membantu customer/partner dalam penggunaan produk dan layanan
Menangani pertanyaan, keluhan, dan permasalahan customer/partner
Memantau dan merespons komunikasi melalui berbagai channel
Mengumpulkan feedback dan melaporkan kendala kepada supervisor
Melakukan administrasi akun partner
Membantu kegiatan monitoring dan peningkatan kualitas layanan

PT SWAKARYA INSAN MANDIRI (SIM GROUP)

51 - 200 employees

Office address

Jl. Raya Hankam No.100, RT.004/RW.005, Jatiranggon, Kec. Jatisampurna, Kota Bks, Jawa Barat 17432

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