Job description for Customer Service & Sales Executive at Homeschooling Alam
Virtual Assistant — Full-Time
Remote — Indonesia | 3-Month Probation
Monday–Friday: 08.00–17.00 WIB | Saturday: 08.00–12.00 WIB
Tentang Pekerjaan
Kami cari VA yang reliable dan proaktif untuk mendukung operasional dua bisnis:
Learn with Peni (education & remote work)
Sauna & Ice Bath (wellness)
Generalist role covering operations, customer service, content, social media, marketing & sales.
Tanggung Jawab Utama
Operasional & Customer Service
Handle inquiries via WhatsApp & channels lain
Follow up payments, leads, testimonials, complaints
Maintain customer & business databases
Organize documentation di Notion
Content & Social Media
Schedule & publish content (Instagram, TikTok, YouTube Shorts, LinkedIn, Threads)
Create Canva posts & edit basic Reels/TikToks (CapCut/VN)
Manage content calendar & monitor insights
Min. 1 content/minggu during probation
Marketing & Sales Support
Support campaigns & partnerships
Identify & engage with potential customers
Lead generation & follow-ups
Suggest improvements untuk business
Yang Kami Cari
Reliable, organized, detail-oriented
Proactive & independent
Fast learner & willing to improve
Good communication skills
Nice to have: Social media management, Canva, CapCut, customer service, sales, Notion
3-Month KPI
Min. 90% attendance, responsive during work hours
Consistent customer service & accurate data
Min. 90% assigned content posted on time
2–3 meaningful contributions/month
Max. 2 avoidable errors
Shows growth & less supervision needed
Kompensasi
Basic Salary + Fixed Commission per Sale
Total potential: Rp2–4 juta+/month
Exact salary & commission details akan dibahas saat hiring.
