Customer Service (Admin E-Commerce)

Kaosan Apparel

Rp2,800,000 - 3,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

18-30 years old

Female only

Skills

Help Desk

Customer Service

Online Customer Service

Customer Relations

Problem Solving

Customer Relationship Management

Communication Skills

Social Media

Marketplace

Microsoft Office

Administration

Job Benefits

Career Path

THR

Overtime Pay

Free Wi-Fi

Near Public Transport

This job post is managed by

Kaosan Apparel

Job description for Customer Service (Admin E-Commerce) at Kaosan Apparel

💼 Tugas & Tanggung Jawab:

Membalas chat customer di berbagai platform e-commerce & media sosial.
Menginput orderan ke sistem dengan rapi & akurat.
Mengupdate status pesanan (proses, kirim, selesai).
Menjawab pertanyaan produk & memberikan solusi ke customer.
Koordinasi dengan tim produksi & pengiriman.
Membuat laporan penjualan harian/mingguan.

📋 Kualifikasi:

Minimal lulusan SMA/SMK sederajat.
Terbiasa menggunakan komputer & smartphone.
Paham cara kerja e-commerce seperti Shopee, Tokopedia, atau marketplace lain.
Fast response, teliti, dan komunikatif.
Mampu bekerja dalam tim & dibawah tekanan.
Pengalaman di bidang customer service jadi nilai plus.

💰 Gaji & Benefit:

Gaji pokok UMR
Tunjangan Hari Raya
Lingkungan kerja santai tapi produktif.

Kaosan Apparel

11 - 50 employees

Kaosan Apparel adalah Perusahaan retail yang bergerak dibidang Fashion terbaru, aktif dengan instagram @kaosanapparel2021

Office address

Ruko Platinum , Jalan Karangjati, RT.2/RW.8, Karangjati, Kecamatan Bergas (Ruko Samping Bank BCA KARANGJATI , Ruko Nomor C1), Kab. Semarang, Jawa Tengah.

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