Skills
Job benefits
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Housing assistance
For migrant workers, housing can be a worrisome issue. But worry not, we can help you find a place to stay and offer financial assistance to cover your housing expenses. Partially or fully.
Insurance
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.
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Job description for Customer Sales Support 行销客服 at OTT InfoTech
- 確保向客戶提供的服務符合合同關鍵績效指標
- 明確客戶要求；提出更多問題以更好地理解問題，使用知識和資源適當提供解 決方案
- 認真傾聽客戶的需求和疑慮；同時與客戶建立融洽關係
- 使用商定的程式以禮貌、友好和專業的方式迎接客戶
- 深入瞭解我們的標準操作程式 (SOP)，以確保最標準和最準確的支援形式
- 接待來自香港、臺灣、中國等國家的客戶詢問
- 處理投訴並提供説明解決問題且確保客戶滿意
- 提供有關最新促銷和優惠的資訊
- 引導顧客玩新遊戲
- 提供卓越的客戶服務
- 有客戶服務經驗或無經驗（提供培訓）
- 良好的華語書面和口語能力
- 18 - 30 歲
- 男女不拘
- 有興趣，樂於學習，良好的溝通能力，自律，有責任心
Interview process
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